TL;DR

With 12 years in the NetSuite ecosystem and working for all different industries, there is very little I have not seen or done and I am highly confident, some might say too confident, I can solve your problems but with 6x Certifications from NetSuite what do you have to lose?

My Story

I first logged into NetSuite back in July of 2012 and what a ride it has been.
Started off as an Administrator for a Home Services company(think Plumber/Electrician) and quickly moved to be a Developer and Administrator because Administration work dries up as the company matures.
You can only make so many saved searches and new roles before there are no more (fun) mountains to climb.
Unfortunately, they decided that NetSuite was not the right fit (completely agreed) and I moved on to an e-Commerce company and was their head developer/Administrator and kicked off one of the first successful self implementations of Suite Commerce Advanced(SCA) and they are still on it today with some of my modifications still in effect.
While working on the SCA implementation, I hit a few snags and that started me on the path to becoming a consultant and after the site went live, we parted ways and I decided to try being a consultant.

Snags?

Long story short, where does one go to figure out NetSuite solutions if trial and error just are not cutting it?

  • Consultancies—sure, but, they normally want to control the entire outlook and I truly despise being told that the answer is just beyond reach and I have to keep forking over dollars. Additionally, while I fully understand the point of a Statement of Work, I do not like having to be so articulate on what is considered in-scope and what is scope-creep and the ensuing battles.

  • Freelancers, like Suitely Outsourced—Works if the person has the expertise and ability to communicate what is happening and what needs to happen. Unfortunately, there are some firms out there that talk up a Freelancer and they can talk a good game, but, end result just does not happen but the fees are still spent and you honestly do not know if the issue is NetSuite or the person doing the work; even worse if there is a minimum hours per week. Finally, if they do not have their own instance of NetSuite, how can they do any testing to verify what they say?

  • Reddit/Facebook—these are great so long as you can figure out what needs to happen via screenshots or chats, but, sometimes you need more and it can be difficult to get IT to allow a rando into your NetSuite instance. Plus, you never know who is accurate and who is just chiming in.

Present Day

After exploring all of these different options to get the website live, and being frustrated by all of them, I decided to try to become a Freelancer and see what I could do to solve the issues that I did not like when I was in the hiring seat:

  • Project Pricing: Instead of a highly detailed scope of work, I strongly prefer to work in bands with project pricing. It really solves the budget questions and if something pops up that needs to be done, I usually just do it after discussing with you on what is best for you, not what is best for my pocketbook.

  • I’m also a client: I run Suitely Outsourced on NetSuite so you do not have to worry about me using your instance as a playground or worse, a staging area for a different client.

  • Certifications: Because I have the certifications from NetSuite my solutions are organic to/approved for NetSuite and if any customization needs to be happen, I know the correct way to handle it so you do not have issues when the upgrades come out.

  • Full Solutions: When we talk, I tell you how I would solve the issue and all up front.

In summary, I look forward to working with you!

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